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Technicians

Locknet works with a network of highly skilled technicians in all 50 states, plus Canada, Puerto Rico and Guam. Our techs are rated in more than 30 different skill sets, allowing us to dispatch the right tech for the right job every time for each of the 14,000 service calls we answer annually.

Our comprehensive screening process takes the guess work out of finding a quality technician. When Locknet sends someone out to complete a job, it will be done right on time and on budget.

Are you a technician that is interested in joining the Locknet network? Please contact us using this form and someone from our tech relations team will contact you to get the process started.

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Locknet tech app download

Thank you for your interest in downloading the Locknet Tech App.  We guarantee it will help you save time on-site!

From your smart phone:

  • Click here to download the Locknet Tech App for the iPhone
    1. Attention Techs: For information on downloading the app on iOS 9 and above, read the
      ‍Trust Enterprise App document first.
  • Click here to download the Locknet Tech App for the Android

Need a Usage Guide?

  • Download the Locknet Tech App Usage Guide for the iPhone
  • Download the Usage Guide for the Android

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Technician login

To log in, please click “Login” located at the top of the screen:

User Name: Your Technician Number (located on your work orders and/or checks)
Password: Your Zip Code

If you do not already have a login, please follow the steps below for Technician sign-up.

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Technician sign-up

Are you interested in becoming a member of LockNet’s North American network of technicians?

If you perform quality and timely work, we would love to have you as part of the Locknet team.

To join our trusted network, please email the following information to Ian Greene at IanG@Locknet.com, or fax it to 877.887.4958:

  • A completed Technician Sign Up
  • A completed Technician Employee Agreement
  • State license (where applicable)
  • A copy of your W9
  • A copy of your Insurance Certificate
  • Name Locknet as a Certificate Holder on your insurance policy so that we will receive an updated copy each year

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Troubleshooting resources

‍Sur-Lock:

  • Installation Instructions
  • Changing Handing Instructions
  • EE Latch Sub-Assembly Diagram & Part Numbers

Sur-Lock Installation Instructions – With Keyless Entry

  • Installation Instructions
  • Troubleshooting Guide
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